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Candor Care
Unit 11, Phoenix Park Telford Way, Coalville Leicestershire LE67 3HBTel : 0330 100 4564E-mail : sales@candorcare.co.ukWebsite : www.candorcare.co.uk
Established in 2004, Candor Care are installers of bespoke assisted living equipment including stairlifts, ceiling track hoists, homelifts, access ramps, accessible bathrooms and changing tables, all designed to help people live safely, independently and with confidence in the homes they love. We have options to suit all budgets, including new, reconditioned and even rental options for those who may need a temporary solution.
Our range includes:
- Stairlifts - Straight and Curved
- Ceiling track hoists and mobile hoist systems
- Homelifts and Through the Floor Lifts
- Access ramps
- Accessible bathroom equipment including changing tables and height adjustable sinks
We provide expert advice, professional installation and dependable aftercare, and we take the time to understand your needs, giving honest advice and reliable support to help you choose the best solution for safe, independent living at home. Whatever you choose, you can count on trusted support from Candor every step of the way.
Want to try before you buy? Our purpose-built showroom is now open in Coalville, giving you and your loved ones the option to see our range of assisted living equipment and giving you the opportunity to see the equipment in a home like environment so you can be assured you're making the best decision for your mobility.
For more information, email or call our friendly team, who are on hand to answer any questions you may have.
- Tel 0330 100 4564
- Email sales@candorcare.co.uk
Opening Hours:
Monday - Friday - 8:00am - 5:00pm
Saturday - By appointment only
Sunday - Service Only
Postal review10/05/2019A customer from LE67 tells us:
The work was carried out very efficiently and the traders were friendly, helpful and polite.
Postal review10/05/2019A customer from LE67 tells us:
Pleased with work, efficient and effective.Postal review10/05/2019A customer from LE67 tells us:
Found the staff very helpful and the service was very quick.
Postal review10/05/2019A customer from LE67 tells us:
Very good service.Postal review10/05/2019A customer from LE3 tells us:
Very pleasant young man. Very efficient and helpful.Postal review10/05/2019A customer from LE65 tells us:
Was very pleased with everything. No noise at all and have tried the chair- very good. I would recommend.Postal review10/05/2019A customer from SY13 tells us:
Very efficient. Minimum of disruption and well done.Postal review21/07/2017A customer from WV16 tells us:
I give it four stars.Postal review21/07/2017A customer from LE19 tells us:
Excellent service and very pleasant lads. They gave me advice about taking care of my stair lift which was very helpful.Postal review14/07/2017A customer from LE4 tells us:
We have had our stair lift for three years and it's just broke down. The service was friendly, courteous and on time. We learned the problem would not have occurred if if we had had the stair lift serviced every year. I recommend this firm and feel you can use them confidently.Postal review05/07/2017A customer from LE67 tells us:
Candor Care are a very reliable, helpful and trustworthy company. Their stair lift is very reliable and easy to work. We've had it for seven years and would be in a mess without it!Postal review30/06/2017A customer from LE3 tells us:
Very pleasant sales and installation staff.Postal review09/06/2017A customer from LE9 tells us:
I give it 5 stars!Richard21/06/2016Prompt, polite and efficient - from enquiry to fitting in 3 days ! We were overall delighted with the service we received from Candor CarePostal review18/01/2016A customer from LE65 tells us:
I wish to place on record my thanks to Candor Care Ltd for the excellent help received in equipping my home with the apparatus necessary to help me cope with my very restricted mobility caused by arthritis. I am especially grateful to Mr Alan Ferguson for his personal help in selecting and providing me with the equipment most suitable for my particular needs.Richard04/09/2015What a find!!! A friendly and helpful company who provide an excellent service from initial home visit to installation and follow up.
Alan came out and discussed options with the customer and tailored a chair lift to suit her needs with an element of future proofing. After measuring up and providing an extremely competitive quote we chose him to install a new Stair Lift which was installed with the smallest of hiccups at a date and time to suit the customer.
Following a small problem Alan came out with an Engineer and resolved the issue in a friendly and most professional way, keeping the customer fully informed of what was happening.
We were most impressed by the way the elderly lady was treated and engaged in conversation to understand her particular needs.
So please were we that we have selected Candor Care to provide and install a bath lift to make it easier for the lady to bathe.
Top service, very professional and I would recommend them to anyone.
Thank you Alan and team.Postal review18/05/2015A customer from Leicester tells us:
Out of the blue, after a nasty fall, my wife needed a stairlift on a return staircase. Looked at four suppliers and settled on Candorcare because they were sympathetic, non-pushy and competitively priced (but not the cheapest). They recommended the Otolift 2 which we saw working at their Coalville showroom (alongside several other makes/types). Being local was important for after sales service. They delivered a tailor made lift within forecast timescales and their installation engineer was very competent and did not drag it out unnecessarily. The lift has met our expectations and works perfectly.Postal review30/03/2015A customer from Shropshire tells us:
A good efficient installation.Postal review30/03/2015A customer from LE5 tells us:
After the first telephone conversation with Candor Care, we felt that we were getting all the information we needed. Followed up by a visit by Alan Ferguson we ordered our lift. Today our lift has been fitted and we feel confident we made the best choice.Postal review07/10/2014A customer from LE67 tells us:
We would like to thank Age UK for putting us in touch with Candor Care. The service and workmanship were excellent. Thank you.Postal review22/09/2014A customer from LE12 tells us:
My stairlift was fitted by Candor Care Ltd. I was in hospital at the time but my daughter was very impressed by their efficiency, knowledge of product and clearing up after completing the job.Postal review10/09/2014A customer from Leicester tells us:
I was very satisfied with the professional service from Candor Care from start to finish when the excellent engineer fitted our lift.Jenny06/02/2014Fantastic, trustworthy and professional company. In more detail..... We had contacted numerous companies to look into the challenge of installing a stairlift on our steep and tricky staircase. Many took a cursory look and said it couldn't be done whilst others measured and pondered but were unable to come up with a solution. Candor Care assessed the situation made a number of helpful suggestions and were very supportive in resolving our issues. We felt they offered a genuine concern for and understanding of the mobility issues which needed to be considered and were very knowledgeable about the range of products on the market. Our installation involved building work which was efficiently co- ordinated by the company. Communication throughout was very good and the fitting of the stairlift and follow up was excellent. Had we not had the expertise of this company to hand we may have had to consider moving out of our house. So it's Hurrah for Candor Care.
Postal Review01/11/2013A customer from B97 tells us:
Very polite and a credit to their company. Tidy, quiet and very efficient. Thank you.Postal Review29/10/2013A customer from Birmingham tells us:
Very good. clean worker. Very nice man.Postal Review22/10/2013A customer from B77 tells us:
I have been dealing with this company for 2 years and have received excellent service. I would highly recommend them to anyone wanting to purchase mobility equipment.Postal Review09/10/2013A customer from WR9 tells us:
So happy to deal with this company! First class in every way!Postal Review04/10/2013A customer from LE65 tells us:
Could not have been more helpful. Fantastic product & service.Postal Review25/09/2013A customer from LE18 tells us:
The company concerned supplied an efficient and knowledgeable engineer who did an excellent repair job on our stairlift in difficult circumstances. Very good.Postal Review20/09/2013A customer from DE11 tells us:
Very prompt. Excellent service. Very friendly. Nothing is ever a trouble.Postal Review20/09/2013A customer from DE12 tells us:
Cannot fault any part of the service. Nice to know someone cares.Postal Review11/09/2013A customer from LE65 says
ExcellentPostal Review27/08/2013A customer from SY6 tells us:
Quick, professional and good company
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